GreetSmartly Terms & Conditions

Effective Date: June 26, 2025

1. Agreement to Terms

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you," "your," or "User") and GreetSmartly ("Company," "we," "us," or "our"), concerning your access to and use of the greetsmartly.com website and all related services, features, and applications (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined herein. If you do not agree with these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes by updating the "Effective Date" above. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. Service Description

GreetSmartly provides an AI-powered virtual receptionist service that includes, but is not limited to:

3. User Eligibility

The Service is intended only for use by individuals at least eighteen (18) years of age. By using the Service, you represent and warrant that you are at least eighteen (18) years old and have the legal capacity to enter into this agreement. If you are under 18 years of age, you are prohibited from accessing and using the Service.

4. Account Registration and Security

To access certain features of the Service, you must create an account by providing accurate, complete, and current information. You are responsible for:

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

5. Platform Provider Disclaimer

Important: GreetSmartly is solely a technology platform provider. We provide AI-powered virtual receptionist tools and infrastructure. You are fully responsible for how you use our platform and any consequences arising from such use.

5.1 User Responsibility

You are solely responsible for:

5.2 Indemnification

You agree to indemnify, defend, and hold harmless GreetSmartly from any and all claims, damages, fines, penalties, or liabilities arising from your use of our platform, including violations of telemarketing laws, privacy regulations, or other applicable legal requirements.

5.3 No Legal Advice

GreetSmartly does not provide legal advice. You are responsible for consulting with qualified legal counsel to ensure your use of our platform complies with all applicable laws and regulations.

6. Acceptable Use Policy

You agree not to use the Service:

7. Calling Compliance Requirements

7.1 Consent Requirements

You may only use the Service to contact individuals who have provided prior express consent or with whom you have an established business relationship as defined under applicable law. GreetSmartly reserves the right to request evidence of such consent.

7.2 Caller ID Requirements

You must ensure accurate Caller ID information is transmitted for all outbound calls. You may not block Caller ID, use anonymous numbers, or misrepresent the originating number or caller identity.

7.3 Do Not Call Compliance

You are responsible for maintaining and respecting all applicable Do Not Call lists and honoring opt-out requests.

7.4 Call Recording Consent

If call recording is enabled, you must obtain appropriate consent from all parties in accordance with applicable laws.

8. Subscription and Billing

8.1 Subscription Plans

Access to the Service is provided on a subscription basis. Current subscription fees are outlined on our pricing page and may be changed at our discretion with notice. Subscriptions are billed monthly or annually in advance and will automatically renew unless canceled.

8.2 Usage-Based Fees

In addition to subscription fees, you may incur usage-based charges for:

Usage fees are calculated monthly and billed with your subscription. All fees are non-refundable except as required by law.

8.3 Payment Failures

If payment fails multiple times due to declined transactions, we may automatically cancel your subscription and terminate your account after providing notice and opportunity to update payment information.

9. Free Trials and Cancellations

We may offer free trial periods with specific terms provided at signup. During trials, you remain responsible for usage fees. Trials automatically convert to paid subscriptions unless canceled. You may cancel your subscription at any time through your account settings or by contacting support. Access continues until the end of your current billing period.

10. Refund Policy

Due to the digital nature of our Service, refunds are generally not provided. Exceptions may be made at our discretion based on specific circumstances. Refund requests must be submitted in writing within 30 days and will be evaluated based on service usage, Terms compliance, and the nature of the issue.

11. Intellectual Property Rights

11.1 GreetSmartly Property

GreetSmartly retains all rights, title, and interest in the Service, including all related intellectual property rights. Any enhancements or customizations remain our sole property.

11.2 User Data

You retain ownership of data you provide through the Service. However, you grant us a license to use such data to improve our Service while maintaining strict confidentiality in accordance with our Privacy Policy.

11.3 AI-Generated Content

You own specific instances of AI-generated content created through your use of our Service, subject to our underlying technology rights. You grant us a license to use such content for Service improvement purposes.

12. Privacy and Data Security

Our Privacy Policy describes how we collect, use, and protect your information. We implement industry-standard security measures, but cannot guarantee absolute security due to the inherent nature of internet communications. You use the Service at your own risk regarding data transmission.

13. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice. We do not guarantee uninterrupted availability and may impose usage limitations based on your subscription plan. We are not liable for any service modifications or temporary unavailability.

14. Third-Party Integrations

Our Service may integrate with third-party applications and websites. We do not endorse or assume responsibility for third-party services. Your use of third-party services is governed by their respective terms and policies.

15. User Feedback

Any feedback, suggestions, or ideas you provide regarding the Service become our exclusive property. We may use such feedback for any purpose without compensation or attribution to you.

16. Legal Compliance

You agree to comply with all applicable laws, including but not limited to:

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GREETSMARTLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION.

Our total liability to you for all claims shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, secure, or continuously available. AI-generated content may not always be accurate, and you should review all content before use.

19. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will be conducted in English in the United States. Either party may seek preliminary injunctive relief from a competent court when necessary.

20. Termination

We may suspend or terminate your access to the Service immediately for any reason, including Terms violations. Upon termination, your right to use the Service ceases immediately. Provisions regarding liability, indemnification, and dispute resolution survive termination.

21. General Provisions

21.1 Entire Agreement

These Terms constitute the entire agreement between you and GreetSmartly regarding the Service.

21.2 Severability

If any provision is found invalid or unenforceable, the remainder of these Terms will remain in effect.

21.3 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

21.4 Governing Law

These Terms are governed by the laws of the United States and the state in which GreetSmartly is incorporated, without regard to conflict of law principles.

21.5 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond their reasonable control.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: contact@greetsmartly.com

Website: https://greetsmartly.com

GreetSmartly
All Rights Reserved
Last Updated: June 26, 2025